BATHROOM RENOVATIONS · SHIPLEY

Complaints and concerns — Shipley

How to raise a concern about the website or an enquiry.

Explain what went wrong

Email [email protected] with the relevant page or enquiry details, a short explanation and the outcome you are seeking. Please avoid including sensitive documents in the first message.

Reviewing the concern

A concern about website information or an introduction should be directed to the site contact. If it concerns installation work, also contact the contractor named in your agreement so they can review the work and their responsibilities.

If the issue remains unresolved

Ask for a clear explanation of the response and keep a record of the correspondence. Where the concern relates to a contractor, use the complaints process in your agreement with them.

Contact about this page

Email [email protected] or use our contact page.